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System Prerequisites

IMPORTANT: TANRC's eServices for Accreditation and Endorsement holders will not work properly without the TANRC Root Certificate installed on your computer. Your security can be at risk if you do not properly install the TANRC Root Certificate from the Public Portal.
Please note that the TANRC Root Certificate was upgraded to allow the servers to recieve security improvements in February 2015. Therefore, if you installed the TANRC Root Certificate prior to February 2015, please ensure that you install the new certificate from the links provided below.

In order to use all TANRC eServices for Accrediation and Endorsement Holders, which include DRDIS, AEVS for Accreditation and Endorsement Holders, VMS, MSS, eRevUp2, Accredicard Management, and the Operating Standards Search System, your system must meet the following requirements:

For TANRC eServices that are available to the general public, which include all services offered on the TANRC eServices Public Portal, only the latest supported version of a modern web browser is required.

Purpose of TANRC Root Certificate

Because of the nature of computer security and the ability to control trust, despite the availability and cheap pricing of commercial SSL certificates, TANRC and its programs have decided to continue to use our internal certificate infrastructure for security. This decision was made for several reasons, mostly because TANRC requires higher levels of security with its regulated computer systems than commerical SSL certificate vendors are able to support.

Installing the TANRC Root Certificate will not cause any harm to your computer. The certificate is like a reference book to your computer in order for it to help validate the validity of the purported TANRC managed application you are trying to connect to. As it is like a reference book, it is only used by your computer to look up the validity of a service when you want to connect to our servers. The certificate is just a cryptographic key, nothing more.

Instructions on Installation of the Root Certificate

For Windows Users using browsers that use the Windows Certificate Store, we have an installation program that will automate the installation of the Root Certificate onto your computer. If you are not comfortable with our installer, you can also follow the manual instructions below.

Download Root Certificate Installer for Windows Now

Manual instructions (Windows):

Please note, due to the design of Windows, it is strongly recommended you follow these steps with the Microsoft Internet Explorer browser. You may need to repeat these steps in your browser of choice if you use Mozilla Firefox or Google Chrome.

  1. Download the Certificate file by clicking here
  2. Double click the Certificate file. A wizard will pop up.
  3. If you are prompted to install for Current User or Local Machine, you should use Local Machine for best results. Otherwise, you will have to repeat these steps for each Windows account on the computer.
  4. When prompted to select a Certificate Store, select Import into the Following Certificate Store, and click Browse.
  5. Find and select Trusted Root Certification Authorities.
  6. You will get the warning that you are installing a Root Certificate onto your computer. Click Yes to continue.
  7. When the operation completes successfully, you are all set!

In some cases, you may still need the old certificate. The old Root Certificate can still be found here.

You may need to restart the browser after installing a Root Certificate, otherwise the web sites will fail to validate. Alternatively, you can restart your computer.

Manual instructions (Mac OS):

Please note, due to the design of Mac OS X, it is strongly recommended you follow these steps with the Safari browser. You may need to repeat these steps in your browser of choice if you use Microsoft Internet Explorer, Mozilla Firefox, or Google Chrome.

  1. Download the Certificate file by clicking here
  2. Follow the steps in Apple Support Document PH18677 by clicking here.

In some cases, you may still need the old certificate. The old Root Certificate can still be found here.

You may need to restart the browser after installing a Root Certificate, otherwise the web sites will fail to validate. Alternatively, you can restart your computer.

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